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Our locations no longer accept cash payments. We still accept most major credit cards and checks.
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Use our toll-free, dedicated new patient fax line: 866-MyPain4

Our scheduling staff strives to find appointments within ten business days of referral or initial contact.

The entire staff at Commonwealth Pain & Spine is committed to providing best-in-class service to our referring physician partners.

 

We pledge to:

  • Provide your patient with quality and timely care within two weeks of initial referral or contact
  • Communicate back to you swiftly and accurately
  • Return the patient back to your care

Tips to schedule your patients faster

  • Accurate patient demographic information including date of birth, age, gender, social security number, address and any phone numbers you have on record
  • Insurance information - preferably a copy of the insurance card
  • Diagnostic studies, including any and all MRI, CT, or any other records the patient may have if you are referring to a specific procedure. We can always do an evaluation without diagnostic imaging.

Our New Patient Scheduling team will respond via fax with appointment info or reasons for inability to schedule.

  • For Worker's Compensation Patient Referrals: fax to 502-919-9751
  • For patients injured in a motor vehicle accident, please visit our partner site.
  • Direct Contact for New Patient Scheduling for Louisville, St. Matthews, New Albany, Bardstown, Elizabethtown, Lexington, Campbellsville, London, Pikeville, Crestview Hills, Carrollton, Bowling Green, Glasgow, and Franklin offices: (502) 890-5639 
  • Direct Contact for New Patient Scheduling for Evansville, Jasper, Owensboro, Vincennes, Mt. Carmel and Terre Haute offices: Call (812) 303-2511

 

We accept nearly all insurances.

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